PeakSync Application
Peak Sync application is an application that helps to synchronize information about inventory and orders of sales channels from Omisell to Peak software for processing. To use this app, you need to install it first: Step 1: Go to Apps++ >> Peak Sync >> Detail Step 2: In the newly opened window, fill in the […]
Connect Social & Retail Channels
Connect with all of your sales channels including shopping platforms, SEA marketplace, and social/retail channels. Connect sales channels to help you easily manage omnichannel sales. In My store, you will see the interface as below: In the first section, select “Social and Retail” and choose the sales channel you want to connect with Omisell. Omisell […]
Identify & distinguish orders with a bundle
In “Orders”, all orders will be updated here. Orders that have a bundle are able to list all the products similar to the picture below.
Update selling price from Omisell to other sales channels
To update selling price from Omisell to other sales channels, you can follow these steps: Step 1: Go to “Inventory” –> “All product” Step 2: Click on the product that you want to update the selling price Step 3: Click “Listed on stores” tab, here you will see information about products code that you need […]
Errors during orders synchronization
You may encounter the following errors/problems when synchronizing orders, let’s figure out how to resolve these errors/problems: Synchronising orders: Forgetting to sync orders from e-commerce platforms SolutionGo to “My Store” -> Switch on “Sync Order” for the platform that you want to sync back to Omisell. Synchronisation error is maybe caused by the customer has […]
Create purchase order and update purchase status
Creating a purchase order on Omisell aims to help you track and manage imported orders to your inventory. Create purchase orderCreating a purchase order on Omisell aim to helps you track and manage your inventory. To fill in information about about the purchase order, follow these steps:Step 1: Go to “Inventory”Step 2: Select “Purchase management”Step […]
Add Multiple Products Using Excel File
In case you have many products that need to be added to the Omisell system, using Excel files will save you a lot of time and effort in data entry. Follow the instructions below: Go to “Inventory”, click “New product” and select “Import products (Excel)”. In the new window, download the Excel template file to […]
Instructions for handling Lazada order packaging to ensure compliance with regulations
According to Lazada regulations, sellers need to comply with the time of update status to ensure the best delivery commitment and experience of buyers on the platform. In case the seller does not guarantee this commitment, Lazada will affect Daily Order Volume Limit (OVL) or Package Not Ready (PNR). Be sure to consider carefully before […]
Manage refund orders
In the “Return Handling” app, refund orders will be updated on the app interface. To cross-check refund orders you can follow the following ways 1. Cross-check for a single-order At the order you want to cross-check, turn off “Action” >> then turn it back on >> The selected order status will be switched to “Settlement” […]
Sync orders from E-Commerce and Shopping Platforms
Syncing orders from E-Commerce and Shopping Platform shorten the time to sync orders from your e-commerce sales channels. To synchronize orders from E-Commerce and Shipping Platforms, first you have to go to “Order” >> “Add Orders” >> “Sync Orders” Select the shop from the e-commerce or shopping platform you want to synchronize your order. Then […]
Set Wholesale Price For Products
This feature helps you update and control wholesale orders on your offline stores. To set wholesale price, follow these steps:Step 1: Go to “Products store”Step 2: In the products list, find the offline store product you want to update. Click on the 3 dots at the end of the line and select “Wholesale price” Step […]
App Installation
To install an app that integrates with Omisell, follows these steps:Step 1: Go to “Browse app”Step 2: Click an app that you want to install Step 3: Select “Install App” to start the installation. When the app status is “Installed”, it means that you have finished the installation.To use the app, double-click the app that […]