Pancake Application: Connecting to Facebook


Table of Contents

Pancake application helps with multi-channel sales, especially to answer customers’ requests and questions, manage the business on online channels such as Facebook and a few e-commerce platforms: Shopee, Lazada, Tokopedia.

To connect Omisell to Pancake, follow these steps:

  • Connect to your Facebook store

Go to


Log in via Facebook


Choose a Facebook page that you want to connect then click “Next”.


Click “Add Page” to start to synchronize messages and other information from Facebook to Pancake


Click on the conversation that you want to create order

  • Connect to Pancake to Omisell

Select “Login” on the right-hand side of the page to login into Omisell
Link to Omisell Extension here

Click on Omisell logo –> Fast Access –> Pancake to return to Pancake page

Fill in the required information: Channels, Customer’s Name, phone number, address, and the product.
Then click “Create order”

You have successfully created an order using Pancake.
Next, the order tracking number will display on the right-hand side of the page after clicking “Ok”

Finally, you confirm your order have been created by going to Omisell page, go to “Orders”, the order you just created should be on top

Learn more about omisell



          User Manual:



Improve sales and reduce operating costs

Omisell’s mission is to provide a simple and seamless experience for online sellers. We offer services and solutions that assist sellers in managing orders across all offline and online sales channels. Analyzing sales strategies and automating order fulfillment become significantly easier, backed by Omisell’s system and data.

Omisell is currently partners with more than 1,000 retailers, processing more than 20,000 orders with over 300,000 products every day with Southeast Asia’s largest e-commerce platforms like Lazada, Shopee, Shopify, etc. We operate in 5 SEA countries: Vietnam, Philippines, Indonesia, Thailand and Malaysia.

See How Omisell Get You Massive Amounts of Money


Contact us for a free consultation
and increase sales​

- Contact Us

Get Started

Sign up for free and experience
all the features of Omisell

- Contact Us

Related Posts


Omisell Updates October-2020

In October, Omisell has updated with a variety of new capabilities to give organizations more options for connecting and synchronizing data from sales channels and

Read More »

Omisell Updates November-2020

In this November, the Omisell system has updated a number of features to help sync stores on Shopify, Botbanhang, Pancake, .. to synchronize with Omisell

Read More »

Omisell Updates December-2020

In December, Omisell has updated with some advanced warehouse management features to make multi-channel warehouse management more effective, along with additional customer care call center

Read More »