Botbanhang application helps with chatbot installation on your sales channels according to your sales scenario you give to optimize customer care and closing orders.
To connect Omisell to Botbanhang, you need to first log in via Facebook.
- Login via Facebook on Botbanhang
Go to https://botbanhang.vn/, and click “Login” on the top right corner of the page
Select “Login via Facebook”
Select the Facebook page that you want to connect and click “Next”
Click “Add Page” to start to synchronize messages and other information from Facebook to Botbanhang
- Connect Omisell to Botbanhang
Link to Omisell Extension here!
Next, click on “Inbox” for the page that you want to create an order
Select “Custom widgets” on the top right corner of the page, click “Add app” then “Browse app”
Click on the Omisell app, select “Install now” and choose which page you want Omisell to be on
Select “Agree” to allow Omisell to have access to your page
Then choose your settings for Omisell interface in Botbanhang
Click “Grant Permission” to complete this process
- Creating an order
Select “Chatbox” in the System section to return to your chatbox
Choose a channel, then fill in the required information (Customer’s name, phone number, address, and the product), then select Create order (F9)
You have successfully created an order using Botbanhang.
Next, the order tracking number will display on the right-hand side of the page after clicking “Ok”
To confirm that the order has been created, go to Omisell page, click “Orders”, and the order should be on top.