Botbanhang Application

omisell

Table of Contents

Botbanhang application helps with chatbot installation on your sales channels according to your sales scenario you give to optimize customer care and closing orders.

To connect Omisell to Botbanhang, you need to first log in via Facebook.

  1. Login via Facebook on Botbanhang

Go to https://botbanhang.vn/, and click “Login” on the top right corner of the page

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Select “Login via Facebook”

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Select the Facebook page that you want to connect and click “Next”

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Click “Add Page” to start to synchronize messages and other information from Facebook to Botbanhang

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  1. Connect Omisell to Botbanhang

Link to Omisell Extension here!
Next, click on “Inbox” for the page that you want to create an order

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Select “Custom widgets” on the top right corner of the page, click “Add app” then “Browse app”

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Click on the Omisell app, select “Install now” and choose which page you want Omisell to be on

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Select “Agree” to allow Omisell to have access to your page

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Then choose your settings for Omisell interface in Botbanhang

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Click “Grant Permission” to complete this process

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  1. Creating an order

Select “Chatbox” in the System section to return to your chatbox

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Choose a channel, then fill in the required information (Customer’s name, phone number, address, and the product), then select Create order (F9)

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You have successfully created an order using Botbanhang.
Next, the order tracking number will display on the right-hand side of the page after clicking “Ok”

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To confirm that the order has been created, go to Omisell page, click “Orders”, and the order should be on top.

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Improve sales and reduce operating costs


Omisell’s mission is to provide a simple and seamless experience for online sellers. We offer services and solutions that assist sellers in managing orders across all offline and online sales channels. Analyzing sales strategies and automating order fulfillment become significantly easier, backed by Omisell’s system and data.

Omisell is currently partners with more than 1,000 retailers, processing more than 20,000 orders with over 300,000 products every day with Southeast Asia’s largest e-commerce platforms like Lazada, Shopee, Shopify, etc. We operate in 5 SEA countries: Vietnam, Philippines, Indonesia, Thailand and Malaysia.

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