Botbanhang Application

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Botbanhang application helps with chatbot installation on your sales channels according to your sales scenario you give to optimize customer care and closing orders.

To connect Omisell to Botbanhang, you need to first log in via Facebook.

  1. Login via Facebook on Botbanhang

Go to https://botbanhang.vn/, and click “Login” on the top right corner of the page

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Select “Login via Facebook”

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Select the Facebook page that you want to connect and click “Next”

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Click “Add Page” to start to synchronize messages and other information from Facebook to Botbanhang

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  1. Connect Omisell to Botbanhang

Link to Omisell Extension here!
Next, click on “Inbox” for the page that you want to create an order

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Select “Custom widgets” on the top right corner of the page, click “Add app” then “Browse app”

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Click on the Omisell app, select “Install now” and choose which page you want Omisell to be on

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Select “Agree” to allow Omisell to have access to your page

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Then choose your settings for Omisell interface in Botbanhang

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Click “Grant Permission” to complete this process

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  1. Creating an order

Select “Chatbox” in the System section to return to your chatbox

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Choose a channel, then fill in the required information (Customer’s name, phone number, address, and the product), then select Create order (F9)

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You have successfully created an order using Botbanhang.
Next, the order tracking number will display on the right-hand side of the page after clicking “Ok”

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To confirm that the order has been created, go to Omisell page, click “Orders”, and the order should be on top.

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To get help from our team, join the Omisell Support group!