Botbanhang application helps with chatbot installation on your sales channels according to your sales scenario you give to optimize customer care and closing orders.

To connect Omisell to Botbanhang, you need to first log in via Facebook.

1. Login via Facebook on Botbanhang

Go to https://botbanhang.vn/, and click “Login” on the top right corner of the page

botbanhang

Select “Login via Facebook”

botbanhang

Select the Facebook page that you want to connect and click “Next”

botbanhang

Click “Add Page” to start to synchronize messages and other information from Facebook to Botbanhang

botbanhang
botbanhang

2. Connect Omisell to Botbanhang

Link to Omisell Extension here!
Next, click on “Inbox” for the page that you want to create an order

botbanhang

Select “Custom widgets” on the top right corner of the page, click “Add app” then “Browse app”

botbanhang
botbanhang

Click on the Omisell app, select “Install now” and choose which page you want Omisell to be on

botbanhang
botbanhang
botbanhang

Select “Agree” to allow Omisell to have access to your page

botbanhang

Then choose your settings for Omisell interface in Botbanhang

botbanhang

Click “Grant Permission” to complete this process

botbanhang
  1. Creating an order

Select “Chatbox” in the System section to return to your chatbox

botbanhang

Choose a channel, then fill in the required information (Customer’s name, phone number, address, and the product), then select Create order (F9)

botbanhang

You have successfully created an order using Botbanhang.
Next, the order tracking number will display on the right-hand side of the page after clicking “Ok”

botbanhang

To confirm that the order has been created, go to Omisell page, click “Orders”, and the order should be on top.